Complex care
Specialist, high-dependency support for people with complex medical or neurological conditions — delivered at home by experienced, qualified carers across London.
Expert care for high-dependency needs, at home
Complex care is specialist home-based support for individuals with significant medical, physical or neurological needs — conditions that require trained carers beyond standard domiciliary care. Our team works closely with NHS teams, occupational therapists and healthcare professionals to ensure safe, clinically appropriate care at home.
Complex care keeps people out of residential or hospital settings while ensuring they receive the expert attention their condition demands. It's provided by carers with specialist training, often on a 24-hour or waking-night rota.
- Acquired brain injury (ABI) support
- Ventilator and respiratory care
- Tracheostomy management
- Spinal injury and high-level quadriplegia support
- Neurological conditions (MS, Parkinson's, Huntington's)
- PEG feeding and IV medication management
- Post-ICU and post-surgical rehabilitation
- Epilepsy care and seizure management
Joined-up complex care at home
Clinical assessment
We work with you, your family and your medical team to carry out a thorough clinical assessment. We understand the full picture before any care begins.
Specialist carer matching
We identify carers with the specific clinical training your condition requires — from ventilator management to neurological rehabilitation techniques.
Detailed care plan
A comprehensive care plan is developed in partnership with healthcare professionals, detailing every procedure, emergency protocol and daily routine.
Ongoing clinical oversight
Our management team provides regular clinical oversight, liaising with GPs, district nurses and specialists to keep care aligned with evolving medical needs.
Specialist support
Tell us about your complex care needs
Complex care requires careful planning. Call us to speak with a care specialist who will take time to understand your full situation before advising on the right support.