Personal Care Assistant
Compassionate, hands-on support with personal hygiene, dressing and grooming — always delivered with privacy, dignity and respect.
Dignity-led support with everyday personal tasks
A Personal Care Assistant (PCA) is a trained carer who provides direct, hands-on help with the intimate aspects of daily living — washing, dressing, grooming, oral care, continence support and more. This kind of support enables people to maintain their wellbeing and personal standards even when physical ability is reduced.
Our Personal Care Assistants are trained to approach every task with discretion and sensitivity. We take time to understand individual routines, preferences and cultural needs — so the care always feels personal rather than clinical.
Personal care can be provided as a standalone service or as part of a wider domiciliary care package. It's available morning, evening or multiple times a day across all London boroughs.
- Washing, bathing and showering support
- Dressing and undressing assistance
- Hair, skin and oral hygiene care
- Continence care and catheter support
- Mobility support within the home
- Pressure sore and skin condition monitoring
- Medication prompts and administration
- Assistance with prosthetics or mobility aids
Consistent carers, personal routines
Personal care is an intimate service. We do everything we can to ensure consistency — so you always know who to expect and can build a trusting relationship with your carer.
Personal assessment
We learn exactly how you like things done — morning or evening, specific products, preferred order of tasks. Your routine is documented and handed to your care team.
Careful carer matching
We match you with carers who are right for your situation — considering gender preference, language, experience with specific conditions, and personality.
Consistent team
You'll always have the same small team of carers. This consistency builds trust, allows carers to notice changes in your condition, and makes the whole experience feel less intrusive.
Regular review
We carry out regular welfare checks and care plan reviews. As your needs change, your care package adapts — without you needing to restart the process.
Let's talk
Talk to us about personal care
Call us for a confidential conversation. We'll explain exactly how personal care works, answer any concerns, and help arrange a home assessment at a time that suits you.